When Ugly is Beautiful

I’ve noticed a lot of companies are updating the look of their packaging. Sometimes it’s the sign of a company truly trying to better resonate with consumers.

Driscoll’s old label (left) and new label (right)

Other times, I wonder if they got a new marketing agency that said, “It’s time for a brand refresh,” but it didn’t make a discernible difference.

Or an already successful brand has new features and benefits to highlight.

Angie’s old branding (yellow) and new (purple)

And other times, some old-school brands say, “What the heck, we’re staying with what we have.” Which I respect.

So when I saw the trade ad for Bragg organic dressings and marinades, it caught my attention.

I’ve written about Bragg before, as its apple cider vinegar has become quite the popular ingredient in the latest elixir, a healthy “cocktail.”

And I love Bragg’s products. And they definitely stand out at the grocery store, not because they are attractively packaged with the latest graphics, but rather because they are unique-looking. Distinctive.

And that distinctive look is also authentic.

I did a little digging on the company’s website, which resembles its packaging, and the story of Paul Bragg and his daughter Patricia is filled with passion, conviction, and a genuine concern for health. It was refreshing to read their homey stories and testimonials from ordinary people, peppered with endorsements from Katy Perry, Clint Eastwood, and a few others.

So next time a marketing agency or your new marketing person suggests you need to refresh your brand, redo all your packaging, or more, step back and think about the motivation behind that.

I think the authenticity of your brand is most important, even if you break all the rules with your look, like my friends at Bragg Products. Sometimes, just when you are getting tired of the look of your packaging or your logo, it’s about the time that consumers are starting to recognize it.

Karen

2 thoughts on “When Ugly is Beautiful

  1. And then there’s the BIG labels that do not let you see the moldy berry or the defective fruit in a package

  2. And then there’s the label that hides the moldy berry or the defective fruit. I want full visibility of what I am going to buy as fresh fruit or vegetable.

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