Karen’s Blog

CEO Karen Caplan

Thoughts and writings from our
CEO Karen Caplan

December 13, 2019

No More “Sorry” And “No Problem”

I don’t recall where I read it, but it was a recent interview with a business thought leader. When asked, “What is the one thing you would change about Americans?” she said it makes her crazy that we say “sorry.” At first I didn’t get what she meant. And then I started noticing how often “sorry” is said.  You might bump into someone or walk around them and say “sorry.” Back in the old days, we might’ve said “excuse me” or...

I don’t recall where I read it, but it was a recent interview with a business thought leader. When asked, “What is the one thing you would change about Americans?” she said it makes her crazy that we say “sorry.”...

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