Karen’s Blog

CEO Karen Caplan

Thoughts and writings from our
CEO Karen Caplan

January 16, 2020

Is It Worth The Extra Time To Be Kind?

Some people may think that kindness is overrated. I’ve been pondering this over the past week based on a couple of recent experiences. You know how it feels when the service is slow in a restaurant and you want to show your frustration to your server (when in fact it may have nothing to do with the server—perhaps the kitchen is short staffed or they got deluged with orders). Or maybe you’re just mad about something or someone has let you...

Some people may think that kindness is overrated. I’ve been pondering this over the past week based on a couple of recent experiences. You know how it feels when the service is slow in a restaurant and you want to show...

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