Los Alamitos, CA (December 2022) – ‘Tis the season for the sniffles, thermometers, and canceled plans. The flu season in America has reached unprecedented highs, arriving six weeks earlier than anticipated, making the holidays far from merry and bright. With the quick onset of the flu, a nationwide shortage of nearly 260 drugs used to treat influenza, respiratory infections, and COVID-19 are noticeably absent from pharmacies right now. The empty store shelves are causing consumer panic, as children’s over-the-counter pain- and fever-reducing medications are scarce.
“As a parent of a two-year-old, I know the frustration of not having the essentials on hand when your child is sick,” says Alex Jackson, director of sales and procurement at Frieda’s Branded Produce. “In our home, we are doing everything we can to prevent the spread of germs, while building our immunity.” Parents across the country are turning to natural methods, adopting the verity that food can be used as medicine.
“This winter’s tripledemic of respiratory illness, coupled with the shortage of over-the-counter pharmaceutical treatments, is making it vital to incorporate nutrient-dense foods into your diet, to naturally support your immune system,” states Mindy Hermann, a registered dietitian nutritionist. “Adding plant foods that are high in vitamins, antioxidants, or anti-inflammatory properties will help keep your immune system healthy and ready to do its job helping the body fend off winter viruses.”
Known for its colorful, healthy, and delicious food products, Frieda’s Branded Produce is stepping up to help combat the flu season by promoting a wellness destination for retailers to activate in their stores. “We know 68% of shoppers are looking to bolster their immunity and having the essentials in one location is next level,” shares Jackson. “We are recommending that retailers create a space in stores for easy access to fresh, colorful, in-season produce that supports proper immune balance and function.” Frieda’s products such as organic Mahana® Ginger, Stokes Purple® Sweet Potatoes, and Mighty Gold® Turmeric all fit the immunity-boosting bill. Adding signage and recipe inspiration to the display encourages and educates shoppers on the powerful immunity benefits of these products.
Frieda’s advises that the wellness station stretch beyond produce, providing convenience to the shopper by co-merchandising flu-season staples all in one spot. Bring tissues together with Frieda’s cold-killer turmeric ginger tea ingredients, or use citrus as an anchor point to create an immunity display of pink lemons and honey. With impulse buys typically being the highest in the checkout aisle, provide shoppers with last-minute grab-and-go options, by recasting this area with immunity essentials like a bag of Popjoys® kumquats instead of chips or candy.
Support immunity this season and fight off germs through fruit and vegetable variety. Contact your Frieda’s account manager today to start building your store’s wellness destination.
About Frieda’s Inc.
Frieda’s Branded Produce has been inspiring new food experiences for friends, families, and food lovers everywhere since 1962. From kiwifruit and dragon fruit to Stokes Purple® sweet potatoes and habanero peppers, Frieda’s has introduced more than two hundred unique fruits and vegetables to the U.S. marketplace. Founded by produce industry trailblazer Dr. Frieda Rapoport Caplan, the subject of the 2015 documentary “Fear No Fruit,” the family company owned and operated by Frieda’s daughters, Karen Caplan, and Jackie Caplan Wiggins, in Orange County, California. Find Frieda’s on Facebook, @FriedasProduce and Friedas.com. Inspire. Taste. Love.
Los Alamitos, CA (March 2021) – It’s a special time for Frieda’s Branded Produce, as we are celebrating 60 years in business! In 1962, our late, fearless founder Frieda Rapoport Caplan embraced the mission to advocate for the unspoken fruits and vegetables of the world—like spaghetti squash, dragon fruit, and the landmark item that put Frieda’s on the map nationwide—kiwifruit.
Frieda’s made major headway in the industry during the ‘60’s with the bold move of labeling produce with a sticker containing a coinciding recipe. Frieda did this to entice shoppers to try and purchase produce that was unfamiliar to them at first glance. “We were the first to not only label our products, but because there was some empty space on the first label, my mom decided to offer free recipes to the consumer by asking them to send us a self-addressed stamped envelope with ideas,” says Frieda’s CEO Karen Caplan. “Never could she imagine that more than 300-500 individual shoppers would write to us for recipes every week! I know this happened, as answering those letters was my first job! This was before the internet, so Frieda’s became the trusted source for recipes and information to shoppers for new and exotic produce.”
Sixty years later, we are still carrying out our mission of inspiring healthy, colorful, and delicious eating by educating consumers and the industry on how to enjoy unique produce. The number 60 has also taken on special meaning to us lately. Based on a C&R omnibus research survey of 1,000 people in partnership with Frieda’s, 60% of shoppers are saying that Frieda’s branded produce is: 1) more likely to catch their eye in stores, 2) contains the most appealing names, and 3) has the most up-to-date branding versus the leading specialty produce competitor.* “Consumers are telling us that our packaging looks better than ever, and our research shows that shoppers are willing to pay more for our items vs. the competition,” says Alex Jackson, Frieda’s director of sales. “Not only does that help bring your produce department to life, but it also translates into higher sales per square foot for our retail clients.”
We’d love to hear from you with your favorite memories of Frieda and Frieda’s! Share them with us on social media today on Instagram and Facebook to help us celebrate 60 years of sweet.
Sourcing: *C&R omnibus 1,000 person survey study, Winter of 2022
After months of masks on, masks off, travel, no travel… Jack and I were able to go on a thrice rescheduled Caribbean cruise last month.
In early February, once we confirmed that we could go on the cruise, I finally asked him which ports we would be visiting. When he told me we would be stopping for a day on the island of Roatan, Honduras, I got excited. “I have a couple of friends who live there now!”
So, thanks to Facebook, Messenger and Instagram, I was able to reach out immediately to my friend Natalie (and her husband Shannon).
A little backstory: Natalie worked in marketing for several large produce companies and Shannon was the publisher of a produce trade publication. They met while doing business together (he sold ads to her company). Natalie was a client of Shannon’s and they met at a business dinner. While some tough negotiations took place, there was no denying there were sparks. They joke that he made it his mission to forever make her a happy customer.
A few years later, they got married!
Natalie told me that while they were dating Shannon shared his “dream plan” with her, which was to one day “sell everything”, move to the tropics and open a dive shop. After she got certified in scuba diving, the dream became a shared one and they used dream planning sessions to think about these and other goals and dreams and their plan to make them a reality.
Fast-forward….they went on a diving vacation at New Year’s a couple of years ago, and then, got “locked down” in Roatan, Honduras, for a few weeks, thanks to the Pandemic. I remember seeing their post on Facebook and wondering what they would do, being stranded in a third-world country, and in my mind “cut off from civilization” for several weeks.
Well, as it turns out, they loved it! And it allowed them to realize that their shared dream could come true, as they could buy a dive shop in Roatan, find a place to rent, and move to a tropical paradise.
So, a few weeks ago, when our ship docked in Roatan, Omar their driver picked us up at the port and we drove to the SUN DIVERS dive shop in Half Moon Bay. And there was Natalie waiting for us when we arrived (Shannon was in the states on a short visit, so we missed seeing him during that trip).
It was fun watching her at their shop, and she was able to take a few hours off, and walk us through the small town they live in. That’s when she told us their story of moving to Roatan (one of three islands off the coast of Honduras). If you want to read more about their move and their life, you can read this short interview in the Entrepreneurs Section Forbes Magazine by John Greathouse (dated January 30, 2021).
The idea of “Dream Planning” was amazing to hear about—and it was inspiring to hear that Natalie and Shannon took action on their dreams. In fact, Natalie and Jack really hit it off, because the week following our trip, Jack’s 10th book was due to be released. It is entitled “Jack Daly’s Life by Design” and shows people the step-by-step process that he created to live an amazing life. They definitely were comparing notes on the importance of dreaming, writing your dreams down, and … taking action! We had an awesome afternoon with Natalie, and I was so excited to get an official “Sun Divers” shirt before I left.
As I was leaving, I did ask Natalie what it was like when she went back for a visit to civilization. She told me after more than a year of only buying things she needed (like food), and not having a car, and enjoying plenty of quiet time by the water, that it was quite shocking to her system to go back to traffic, shopping malls and big supermarkets. It was sensory overload. And from the smile on her face, I could tell that she and Shannon were quite content in Roatan and will probably be living there for quite a while. Perhaps it’s good to go off the grid.
Have you ever considered doing dream planning with your partner or your family? It might be worth a try. You never know where you may end up.
Karen
P.S. If you want to learn how to design your life, you can check out Jack’s new book here:
Earlier this week, I was meeting with one of my work colleagues and we got into a conversation about errors that are made at work. It’s not unusual for someone to say, “Well, I do it correctly 99% of the time.” For some people, that might seem like a pretty good ratio.
But when this came up in our conversation, I was reminded of the work I did more than 30 years ago studying and implementing TQM (Total Quality Management). The following list is discussed often when it comes to 99.99% quality:
Possible Outcomes of 99.99% Quality
What is the potential outcome if 99.99% is the quality metric standard?
119,760 income tax returns will be processed incorrectly this year.
144 incorrect medical procedures occur daily.
110,600 mismatched pairs of shoes will be shipped this year.
18 babies will be given to the wrong parents each day.
23,666 defective computers will be shipped this year.
22,792 pieces of mail will be mishandled in the next hour.
2,434,300 books will be sent in the next 12 months with the wrong cover.
20,000 incorrect drug prescriptions will be written in the next 12 months.
56,700 checks will be deducted from false bank accounts in the next hour.
567 pacemaker operations will be performed incorrectly this year.
315 entries in the most recent Webster’s New International Dictionary of the English Language (unabridged) will be misspelled.
69 malfunctioning ATMs will be installed in the next 12 months.
810 commercial airline flights would crash every month.
880,000 credit cards in circulation will turn out to have incorrect cardholder information on their magnetic strips.
2 million documents will be lost by the IRS this year.
2 plane landings daily at O’Hare International Airport in Chicago will be unsafe.
When we consider the implications in medical procedures or commercial airline flights, it puts things in perspective.
What is your expectation for yourself and for others when it comes to accomplishing tasks? Whether it is at home or work, or with family, friends or coworkers, we set the standard in terms of acceptable expectations with our own self-standards.
I know that I oftentimes drive my coworkers and family crazy with my goal of 100% accuracy—but after reviewing this list, perhaps they will understand why I ask so many questions and strive for 100%.
So, as you transition this week into another year, perhaps you will consider what percentage of accuracy and accomplishment are acceptable to you. What will you tolerate?
Wishing you a Happy and Healthy New Year!
And I didn’t imagine ever saying this … I am actually looking forward to seeing the Rose Parade in Pasadena, CA, this Saturday morning, after it was cancelled last year. It will make me feel like things are getting back to normal!
Karen
About this time last year, I wrote about visiting the Richard Nixon Presidential Library in Yorba Linda, CA. Due to COVID, the library was only partially open to visitors, so that visit left me with the feeling that I should return to see more.
So during this past year, I not only visited the Nixon Presidential Library for a second time, but I also made the trek to the Ronald Reagan Presidential Library in Simi Valley, CA (a two-hour drive from where I live).
What a contrast! The Nixon Library is tucked in a heavily residential area, and is a popular venue for weddings, proms and other events. The teeny-tiny home where Richard Nixon and his four brothers grew up in are part of the Presidential Library complex. You get the feeling of Nixon’s humble beginnings. And through the permanent exhibits, I got a real feeling about the challenges of Nixon’s Presidency and the world in which he had to function as the leader of the free world.
In contrast, the Reagan Presidential Library sits on more than 100 acres and the main building is an enormous Spanish-style hacienda surrounded by gardens, plus both Reagan and his beloved wife Nancy, are buried there. There is a replica of the Oval Office with a curious twist. According to our tour guide, when President Reagan came to visit the Presidential Library while it was being built, he commented that the ceiling wasn’t high enough and he wanted it to be an actual replica of the real Oval Office in The White House. So, the architect measured it, and indeed it was a few inches too short! So, the replica Oval Office was modified with a couple of steps down leading into the Oval Office, so that the ceiling was at the proper height (and when you exit, you walk up a short ramp, to put you back at the level of the rest of the museum).
But, the most magnificent part of the Reagan Library is the pavilion in which Air Force One is displayed. More than one-half of the room is glass, so that it appears (if you use your imagination) as if the plane is ready for takeoff. It is truly breathtaking to see the airplane, which carried several presidents and their entourages around the world. Frankly, it appears much less techy and fancy than the images you see on television.
As I walked through the many exhibits at the Reagan Library that were open that day, I was struck by exactly how numerous the challenges are that a sitting President faces on any given day. Literally, I turned to Jack while we were walking through one of the galleries at the Reagan Library and commented on how incredible the amount of pressure was and how many big decisions needed to be made by the sitting President—it was quite daunting.
Philosopher George Santayana is credited with saying, “Those who cannot remember the past are condemned to repeat it.”
I find studying history is most interesting and memorable, and I believe there is a great opportunity to learn lessons from the past. And it seems so much more real to me when I do it through the lens of people. That must be why I like biographies and autobiographies so much.
Visiting the Presidential Libraries allows me to learn about our own American history through the eyes of Presidents, past and present. One of the surprises for me was that there is so much more on display in addition to memorabilia of the President. There are temporary exhibits including other presidents, world events, books, movies and more. Most of the Presidential Libraries are set up for students to visit and to be a learning lab. And just like when you visit Washington, D.C., and our nation’s capitol for the first time—including all the monuments and museums—you leave with a new appreciation of our nation’s roots and the complicated journey over the past 200-plus years.
And so it has been for me. I’ve been able to relive the era around Nixon’s Presidency (1969–1974) and Reagan’s Presidency (1981–1989) from the time I was still in elementary school through when I gave birth to my first child.
The added bonus? While at the Nixon Library, there was an exhibit highlighting books on all the Presidents. I snapped a photo of one, which I read last week titled, Team of Five: The Presidents Club in the Age of Trump by Kate Anderson Brower. Brower is a No. 1 New York Times bestselling author, and this book looks at the relationships between members of the Presidents Club and includes an Oval Office interview with President Trump. The “Presidents Club” is made up of the living Presidents and is an informal, yet important support group for the current acting President of the United States. The book was fascinating, as she spoke specifically about the personal and professional relationships between former Presidents Carter, Bush 41, Obama, Bush 43, and Clinton (jokingly called Bush 42 due to his close personal relationship with George H.W. Bush after they both left office) along with insights from her personal interview with Trump while in office.
So, as you are making travel plans for 2022, I encourage you make time to visit one of these amazing fifteen repositories of American History that represent these Presidents:
Can’t wait to learn more history this next year when I visit at least a couple more!
Karen
I admit to falling for many of those ads I see whenever I am on Instagram, Facebook, browsing the internet or reading an online article.
However, some of my best new gift ideas have come from referrals from friends.
And so, as you are doing last-minute shopping for holiday gifts, here are several of my favorites:
ONDO socks: Once I tried these thin, no slip socks, I was hooked! When I wear non-running sneakers or loafers, I like to wear a light sock, as it makes the shoes more comfortable and eliminates the sweaty, sticky feeling. And they really DO NOT slip! They come in a few colors, and I’ve even gifted them to a few friends and houseguests.
VASTITCH Comfortable Leggings: For many of the holidays (St. Patrick’s Day, Halloween, Valentine’s Day, etc.) it’s fun to dress up. I have found the easiest way to dress up is with my exercise outfits, and it’s so easy since I found this website. Instead of trying to find decorative sweaters or T-shirts, now when I go for a run on a weekend near a Hallmark holiday, I go into my drawer and choose a color-coordinated pair of leggings. They make a perfect gift and ARE super comfortable.
ETSY for wine bags: Have you ever been going to a friend’s home for a party and want to bring a bottle of wine? You want to wrap it, and look all over for a wine bag. What’s a neutral color scheme that doesn’t look like you are reusing a wine bag from Christmas when it’s for a housewarming gift? Well check out this designer.
Etsy (an American e-commerce company focused on handmade or vintage items and craft supplies) is where many independent artists sell their wares. I was looking for personalized wine bags last year and came across this woman in Florida who makes custom-printed canvas wine bags and delivers them quickly with an incredible personal touch. Heyar (the owner), whose Etsy handle is Socialholic, is so busy that she is taking a break from new orders until January 3—but check out her offerings after the new year.
VISTAPRINT for address labels: One of the most surprising and appreciated gifts I ever received was when my dear friend Miriam sent me 10-20 postage stamps with a red heart on them! Miriam knows that I am all about love, and that I write a lot of handwritten notes, so postage stamps with a heart on them was a perfect gift for me! And we all know you can never have enough stamps handy … so, what about gifting a friend some custom-designed return address labels? Professionally printed address labels plus a page of postage stamps is the perfect gift.
I would love to learn about your favorite go-to or signature gifts. We all have them! Perhaps they are a brand of candles or stationery.
Gifts this year don’t have to be expensive, but they should come from the heart!
Enjoy!
Karen
Los Alamitos, CA (December 2021) – This new year will, without a doubt, open up more doors (quite literally) as the world adjusts to the reality of COVID being a long-term reality. That said, food trends are more important than ever, as food is truly being used for comfort and as a way to explore the world. The tastemakers at Frieda’s—known since 1962 for creating and spotting trends—offer some interesting predictions for the New Year.
“Whether it’s more time for a leisurely breakfast while working from home, or embracing Korean culture, we are seeing people crave sensorial explorations and the desire to make every moment and bite count,” said Cindy Sherman, director of marketing, innovation and insights for Frieda’s Specialty Produce. “Consumers are seeking new experiences, starting with redefining their morning cup of joe, a rainbow of milk colors, and infusing health & wellness into every nook & cranny of their daily life.”
Frieda’s predicts these trends will make big waves this upcoming year:
Superhero Coffee
Move over coffee! Instead of “supersizing,” give yourself a “superpower”. Try infusing dried mushrooms and fresh turmeric into coffee to inject extra nutritional benefits and energy into your standard cup of joe.
Korea Worldwide
From K-Pop to K-dramas to fashion, beauty, and food, Korean culture and flavors remind us that our global world is united. Explore Korea from your kitchen by creating Musaengchae (spicy radish salad) with daikon radish.
Breakfast at Leisure
Working from home allows time to savor the first meal of the day. While your superhero coffee is brewing, cube Fire Dragons® dragon fruit into a smoothie bowl or put oomph into eggs with Stokes Purple sweet potatoes.
Bloom of the ‘Shroom
Mushrooms are starring in food, functional drinks, and fashion. Designers are even making fungi into fabric, and the culinary/beverage worlds are eating up the umami flavors and health benefits by adding dried shiitake or porcinis into sipping broths.
Milk Gets Tubular
Potatoes as milk? Yes! Low in sugar and saturated fat, this creamy liquid is ripe with possibilities. Make potato milk sweet by adding Stokes Purple® sweet potatoes and enjoy creamy, lavender deliciousness.
About Frieda’s Inc.
Frieda’s Specialty Produce has been inspiring new food experiences for friends, families and food lovers everywhere since 1962. From kiwifruit and dragon fruit to Stokes Purple® sweet potatoes and habanero peppers, Frieda’s has introduced more than 200 unique fruits and vegetables to the U.S. marketplace. Founded by produce industry trailblazer Dr. Frieda Rapoport Caplan, subject of the 2015 documentary “Fear No Fruit,” the family company is owned and operated by Frieda’s daughters, Karen Caplan and Jackie Caplan Wiggins, in Orange County, California. Find Frieda’s on Facebook, @FriedasProduce and Friedas.com. Inspire. Taste. Love.
It’s no secret that I read a lot of books. Let me correct that—I listen to a lot of books. With my 45-minute commute each way to work, I have found the perfect way to fill that time with something useful—listening to books.
In 2020, I listened to 52 books during the year and so far in 2021, I am at 84 books. I know that sounds like a lot (it is), but it is amazing that the 90 minutes of commuting each day, plus some extra time when I go to doctors’ appointments or visit friends, allows me to finish so many books. Last month, while on our cruise, I actually read three printed books, which I carried with me in my luggage.
With so many books under my belt, there are always a few standouts that I like to share with friends. So, in the hope that you’ll consider adding Audible to your mobile device or have a Kindle, here are my top recommendations from 2021 for you to consider adding to your reading list for 2022:
Autobiographies or Biographies (I love reading peoples’ stories):
Beginner’s Mind by Yo-Yo Ma. I didn’t know anything about Yo-Yo’s life history or his story. It’s a short read but really made me want to go to one of his concerts.
Ladyparts by Deborah Copaken. Through every health challenge imaginable and a lot of laughter (she’s a comedian) and positive thinking, the author narrates this book and keeps you both laughing and in amazement.
A Runner’s High: My Life in Motion by Dean Karnazes. The story of the ultramarathoning legend, I literally would find places to drive or walk while I was listening to this incredibly inspiring story so it wouldn’t stop.
Business Books:
The Checklist Manifesto: How to Get Things Right by Atul Gawande. The author is a doctor who helped create the modern operating room checklist for surgery published and promoted by the World Health Organization (WHO). Examples of checklist usage by airplane pilots and surgery doctors made me realize how important and time-saving systems and processes are.
Wheat Belly by William Davis, MD. This book has been on my list for a few years, recommended by a friend. I eliminated wheat from my diet after reading this book last month and it has helped me feel healthier, sleep better, have less aches and pains and, oh yeah, lose a few pounds.
Fiction:
Snow Flower and the Secret Fan by Lisa See. Truth: Lisa is a personal friend of mine. I could not believe I had never read one of her books (she is a world-renowned writer and author). The storyline was fascinating about lifelong friendships and reminded me that you never know someone else’s story.
Do you have books you’d like to recommend to me? I would love that. Almost every single book on my list above was an unsolicited recommendation from a friend.
Karen
Anyone who has gone out to eat with me knows that as soon as we are seated and the server comes to our table, the first three words out of my mouth are always, “What’s your name?”
I think years ago my two daughters were embarrassed by my question. But as they have grown older and wiser, I think they agree that by asking the server’s name, you establish a closer connection.
I’ve found 100% of the time that once I know the server’s name, I find ways to use it. I thank them for taking my order, for bringing me my drink, for refilling my water, etc. And with this more authentic, personal connection—using their first name—I always get better service. My party seems to get more attention and when we leave, it feels like we had a superior experience.
Sometimes, the server will ask me my name in return! That always catches me off guard, but when they use my name when addressing me, my positive experience is significantly increased.
So, that made me think, how could other businesses or positions leverage using someone’s name?
For example, when I go to the doctor, it would make a positive difference for me if the receptionist or nurse would introduce themselves: “Hello, I’m Sandra and I am the doctor’s nurse. I will be taking you to your examination room, but first I need to get your vitals.” Surely that’s a lot better than barking out my name from the waiting room and then, after a walk down a long hallway, them indicating to me to sit down to get my blood pressure taken or get my weight.
Or, when I arrive at a restaurant, wouldn’t it enhance my experience to have the person at the host station say, “Hello Ms. Caplan, so happy to have you with us this evening. I am Thomas and I am checking to make sure your table is ready. It will be my pleasure to take you there now! Please follow me.”?
Some organizations depend on name tags to do the job. Did you know that the proper side to wear your name badge on is your RIGHT side? That’s because when shaking a person’s hand it is easiest to read a tag/label on the right. Most people put it on the left side and oftentimes it’s covered by a lapel or long hair, making it difficult to read. And don’t get me started on those companies who put no thought into the typeface size or ease of legibility on name tags. But, why depend on a name tag? I think it’s better to properly introduce yourself verbally.
I went to a small holiday party last week and there were no name tags. The gathering was in a person’s home and there were only a dozen people. But some people were new to the group and others hadn’t seen each other for a long time. Frankly, I didn’t remember everyone’s name and had to whisper to a friend and ask. I personally think that even in these kinds of personal settings, it is a gesture of kindness to your guests to prepare name tags, if only with the person’s first name, printed in large, easy-to-read lettering. Then have guests apply it on the right side.
So, the next time you go someplace, try it out. Ask the persons’ name—no matter where you are. It will make them feel more important, and you will probably have a better experience.
“A person’s name is to him or her the sweetest and most important sound in any language.” —Dale Carnegie
Karen
Earlier this week I was invited to speak to a group of about 20 female attorneys from a leading global law firm. My topic: Resilience. (The other two speakers covered mentoring and negotiating.)
At first I was a bit perplexed as to why I was asked to speak on this topic, but after thinking about it, I realized that I actually am a bit of an expert of the subject. Here is why I say that: Just read my blog posts each week—I often talk about obstacles and challenges I have faced, and how I work my way through them. I think that is resilience.
When I started my remarks to the group, I started by saying, “You might think my success in life is due to me being lucky during my life.” I gave a little background on me and my company. You know the story—mom started our company 60 years ago. She introduced the kiwifruit to American consumers. I took over at age 30. I’m now living with the love of my life and am living happily ever after.
Then I spent the next 15 minutes recounting a few of the business happenings and personal challenges I have faced in my “lucky life.”
In 1993, while I was away on a business trip, we had an ammonia leak in our refrigerated warehouse and lost our entire inventory of produce (over $1 million). Fortunately, we were able to evacuate the building promptly so no one was injured, and our insurance policy covered our loss 100%. However, during the two days we were recovering and replacing our inventory, our competitor called one of our biggest clients and told them we went out of business! We lost that client’s business permanently. Lucky?
A few years later, one of our largest clients did a dramatic pivot in their purchasing patterns (without warning) and we lost about 35% of our business volume overnight. We lost millions of dollars over the next couple of years as I attempted to “right size” our business. Lucky?
And then in my personal life, I shared that I have been married and divorced three times. Lucky?
It was a difficult journey, but I finally concluded that it was better I not ever marry again and live the rest of my life as a single woman. Of course, about two-and-a-half years ago, I had our annual dinner with my longtime business friend (who was also single after his wife of 47 years passed away). Our annual “catch up” dinner ended with a (surprise) kiss and we have been together ever since, living our lives together, as if we are married (but we are not).
Those three stories are just a few of my experiences I chose to share. And I then divulged to the group how I got through it all:
“Focus on that which you have control over.”
Instead of having a pity-party for myself each and every time I had a monumentally difficult situation, I would review the following thoughts in my head:
Do I want to be liked or do I want to be respected?It took me a while to understand and accept that being respected was most important. I could not win a popularity contest and be a successful business owner.
How I do anything is how I do everything. My business coach pointed out some bad habits I had developed. Because I am willing to honestly be introspective, I realized that my bad habits in my business life were the same bad habits I had developed in my personal life. It took a lot of courage to admit this, but once I did, I found myself repeating this to both myself and to others as a reminder. How I do any ANYTHING is how I do EVERYTHING.
I ask myself in difficult situations:What is the worst that can happen? Literally, I go to the worst place in my head. For example, when my partner Jack was diagnosed with melanoma cancer 18 months ago, I went to the worst place. And the worst place was: Jack would die tomorrow. I would be alone. Where would I live? Of course, Jack is alive and well and thriving, but thinking about the “worst” place forced me to realize how ridiculous my fears were. And going to the extreme really can be a wake-up call that the reality will likely be significantly more positive.
So, as I finished up my presentation, I asked for questions or comments. One of the more senior leaders present said this, “We are so lucky to have Karen talk with us today. She is living proof that the smile you see on a successful business person’s face does not mean everything is perfect. It shows you that we all have challenges that we work through every day. And we get through them. Even if at the moment they seem daunting and impossible, we get through them.
Yes, Karen showed us how to focus on that which we have control over. She showed us the face of resilience.”
So, the next time you are facing a difficult situation, whether at work or at home, consider these thoughts:
Do I want to be liked or be respected?
How I do anything is how I do everything.
What is the worst that can happen?
Be resilient!
Karen
Los Alamitos, CA (September 2021) – Stokes Purple® sweet potatoes are back in season, and it’s the ideal time to showcase these colorful tubers. Frieda’s makes it easy with eye-catching, stand-alone shippers that help consumers realize they can easily add color and flair to their holiday meal.
Research shows that rich-hued purple vegetables are in demand, and pie is hotter than ever. A recent survey reveals that half of consumers plan to serve sweet potato pie this Thanksgiving, and more than one-third of consumers specifically said that they plan to make Stokes Purple® sweet potato pie with maple whipped cream. Surprisingly, men showed a bias for this versus women, and the purple pie over-indexes in popularity with consumers ages 18-44. 1
Why, you might ask? It might have something to do with the mixed sentiment of the holidays this year. Consumers want to celebrate but are still cautious to do so, so they’re looking for small ways to dial up the mood this Thanksgiving. In fact, 20% of consumers agreed that Thanksgiving would feel more festive if the food were more colorful (and this was as high as 25% amongst those with children). Additionally, 64% of consumers agreed that they wanted to make a beautiful dessert that adds color to the table, especially amongst consumers ages 25-34. 1
What better way to add display space for Stokes Purple sweet potatoes than an exclusive shipper, available only from Frieda’s? The eye-catching display showcases a camera phone-friendly ingredient list and QR code for the full recipe.
“Shopper interest in Stokes just keeps going up. Previously thought to be a specialty potato, our research shows that all demographics are buying Stokes year-round, and Thanksgiving is a great opportunity to gain trial in all stores,” says Alex Berkley, Frieda’s director of sales. “Our tastebud-tantalizing signage will leave your shoppers craving our signature Stokes Purple® sweet potato pie.”
Organic and conventional Stokes Purple® sweet potatoes are available now through May in 15-lb. and 40-lb. cartons. Every potato is labeled to reduce front-end checker error. An organic 12/3-lb. bag option is also available.
Call your Frieda’s account manager today for help in planning your ads now and pre-booking supply.
1 C+R 1,000 person study, August 2021
About Frieda’s Inc.
Frieda’s Specialty Produce has been inspiring new food experiences for friends, families, and food lovers everywhere since 1962. From kiwifruit and dragon fruit, to Stokes Purple® sweet potatoes and habanero peppers, Frieda’s has introduced more than 200 unique fruits and vegetables to the U.S. marketplace. Founded by produce industry trailblazer Dr. Frieda Rapoport Caplan, subject of the 2015 documentary “Fear No Fruit,” the family company is owned and operated by Frieda’s daughters, Karen Caplan and Jackie Caplan Wiggins, in Orange County, California. Find Frieda’s on Facebook, @FriedasProduce, and Friedas.com. Inspire. Taste. Love.
Yesterday I was on a business trip with a coworker. Because our offices are here in California and so much of the produce we sell grows here, it is easy to drive (or in our case, fly) to visit a few growers in a single day.
As we were driving back to the airport, I thanked my coworker for driving (it was about 250 miles round trip). He said, “No problem!”
I kind of gulped when he said that. Whenever I hear the words “no problem,” I am reminded of an important lesson I learned a few years ago.
A friend of mine pointed out that when we say the words “no problem,” we are actually projecting two negative words: “no” and “problem.” However, when we say “no problem,” it usually is because someone has thanked us for doing something, and instead of saying “you’re welcome,” we want to make it sound like it wasn’t a big deal, so we say “no problem.”
It reminds me of learning basic French. The word for thank you in French is “merci.” To respond to “merci,” you are taught to say the casual response of “de rien” (which literally translated means “for nothing”).
So, I offered an alternative answer to my coworker. I suggested that next time someone thanks him for something, how about saying “my pleasure.” He smiled at me and agreed to try it and see how it felt.
We pulled up to a gas station on our journey home and he got out to put gas in the car. I said, “Thanks for filling up the car with gas!” He paused, stuck his head back in the car, and said with a smile, “my pleasure.”
He agreed that it felt so much better.
And, it actually made ME feel better.
So, next time someone says “thank you,” resist the temptation to say “no problem.” Consider saying, “It was my pleasure!”
Karen
Do you have survey fatigue? You know what I mean—you make a large purchase (a car), buy something online (clothing) or call an airline or credit card company to dispute a charge, and within minutes you receive a survey via email. A few years ago those surveys were few and far between, they now seem to fill up our email in-boxes.
Many of my friends and family members tell me they don’t waste their time completing the surveys—partially because it takes time, and partially because they don’t think it makes a difference.
I’ve always been a firm believer that there is a human at the end of a survey and that if I have important or meaningful feedback to share, then I make the time to respond.
So that’s what happened to me a couple of weeks ago, after I attended a golf club fitting hosted by TaylorMade Golf at my local golf course. The club sent out the announcement, and I reserved the 30-minute time slot online. The timing was perfect for me, as there are two specific clubs that I was looking to purchase.
When I arrived at the golf club and walked up to the pop-up tent to test the clubs, I was greeted by two twentysomethings: a man and a woman. The woman was fairly personable, but all the guy did was look at his electronic tablet when I walked up and the first thing out of his mouth was, “I have another appointment at 11:00 a.m., so we need to hurry up.”
I looked at my watch and said, “Well, that means I still have 11 minutes to try out the clubs and make my choice!” The guy was annoyed (full disclosure—my partner Jack was there at 10:30 a.m. for his fitting and we shared the time slot, so I was within the time slot).
I tested a couple of styles of clubs, but obviously felt quite rushed and hastily made my decision to purchase. Afterward, I kept thinking that next time I would rather go to a golf store where I would not be so rushed, versus the convenience of a fitting at the golf course where I play.
Then came an email survey the next day. I was ready for it! I immediately completed it, explaining how it was not a great experience for me. What happened next was a huge surprise.
Within a few days, I received a personal email from another local TaylorMade representative who acknowledged my fitting experience and “wanted to make sure every fitting feels personal and you leave with a sense of satisfaction in your experience.” He offered to do a refitting at another local course.
Wow—I was impressed! I let him know that unfortunately my schedule would not allow me the time to have another fitting, but thanked him for reaching out. And then, the real kicker.
I received another email from him this morning. “Hey Karen—I am more than happy to drop off some golf balls and hats for the inconvenience. Please send me your address so I can deliver the swag. I also looked over your order, and it looks like the wedges you ordered are fairly backordered. I can switch them out for you for a similar shaft, and they will ship in September. Let me know if you would like me to make the change.”
Double wow! This customer experiential expert turned my awful incident and complaint into an experience that made me feel special and happy again! How did that happen so quickly?
First, he acknowledged my feedback in a timely fashion. He then let me know my personal satisfaction was important to him and the company and suggested some options to me.
He didn’t take “no” for an answer (as I really did give him a brush off with my first response). He gently responded with another option or two with kindness and authenticity and was not defensive, plus the offer of swag.
So, next time you have feedback to give, remember that there may be a human at the other end of the survey.
Or, if you are the company representative where a customer has had a less-than-stellar experience, responding quickly and authentically and offering some kind of replacement may make a difference. It’s important NOT to make excuses or defend your organization. Acknowledge the error flat out. That authentic humility goes a long way in this day and age.
So now, when you get a survey via email, perhaps you will take the time to give your feedback.
And of course, I cannot wait to get my new golf clubs. Crossing my fingers that I will be 100% satisfied. Or else, I’ll be contacting my new best friend Mike at TaylorMade.
Karen
Los Alamitos, CA – (December 2020) – While past food predictions may have highlighted adventurous eating and culinary feats, this year’s pandemic has firmly put the focus back on classic comfort … with a twist. The tastemakers at Frieda’s Specialty Produce, known for spotting food trends with longevity, have some interesting predictions up their sleeves to help retailers make room for an exciting 2021.
“The pandemic has shifted the focus from macro trends such as travel, celebrity chefs and molecular gastronomy, to the realities of everyday living. Quarantining, social distancing, and continued sheltering in-place means that 2021 will be primarily influenced by what’s directly around us, with an emphasis on health, wellness and that feel-good factor we so desperately need,” says Cindy Sherman, director of marketing, insights & innovation at Frieda’s Specialty Produce.
So, what does this mean for shoppers? Here’s what you can expect in 2021:
Bubbles Up!
Whether it’s kombucha or sparkling water with outrageous flavor combinations, effervescence is exploding! These fizzy tonics combine the benefits of prebiotics and probiotics, plant fiber, and functional herbs and botanicals to deliver flavor and fitness. We love mixing aperol with muddled rambutan and a splash of grapefruit juice for a fun, fruity spritz!
Down Home Comfort
Cooking fatigue is real. Bread has been baked, spirits have been distilled and soufflés have risen. Help shoppers hang on a little longer by inspiring them to elevate their at-home game. Incorporate Stokes Purple® sweet potatoes into sweet treats like babka or homemade ice cream.
Rule Reversal
Cereal for dinner and mac & cheese for breakfast? After a year of extremes, the focus is on what’s best for YOU! Bored with the same old Zoom routine? Play a rousing game of spice roulette with shishito peppers, or spice up your charcuterie boards with offbeat options like dragon fruit and rambutan. It’s time to bend the rules.
Hold the Bread…
…and the meat, but not the flavor! Shoppers are being spoiled for choice with alternatives that pair better-for-you ingredients with classic comfort. Hearts of palm pasta, cricket-flour cookies, and so much more. Going paleo? No problem! Try Stokes Purple® sweet potato crostinis, or crispy jicama taco shells filled with meaty—but meatless—pulled jackfruit!
Polychromatic Plates
After a gloomy year, it’s time for bold graphics, pigmented palettes and foods in saturated hues. Paint your plate with beet-dyed noodles, rosy watermelon radish with pesto hummus, or a sprinkle of vibrant blue spirulina powder. Bright and oh-so-satisfying!
Home for the holidays? Us too!
With Thanksgiving just a few weeks away, you’re probably wondering what the holidays will look like this year—so are we! Celebrating the holidays may look quite a bit different, but that doesn’t mean they can’t be just as special—in fact, there has never been a better time to throw out the old (traditions) and ring in the new! Read on to find bold, stress-free, and responsible ways to add your own unique spin to the holidays.
See You on the Other Side (of the Screen)
If there’s one thing we’ve embraced this year, it’s simplicity. While nothing compares to seeing your friends’ smiling faces in person, a virtual Thanksgiving may just be the next best thing. Not only do you get to invite as many people you want, but it’s also the perfect way to catch up with people who you wouldn’t ordinarily be able to see over the holidays … minus all the stress!
Invite your friends, pick a date, choose your favorite virtual platform, set up an online doc with a meal plan and grocery list for everyone to see, and then on the chosen day, prep and cook together, if you have the time, or set a time for everyone to log in and enjoy together (virtually, of course). A great way to get ahead of menu planning is by researching what’s local and seasonal and take it from there. This year, the rules just don’t count.
If a full menu sounds like too much, why not keep it simple and skip straight to dessert? Host your very own virtual bake off, and while there may not be any Great British Bake Off grand-prize winner, where there’s pie, everyone’s a winner. We highly recommend the no-sweat, easy-peasy Frieda’s Stokes Purple® sweet potato pie with fluffy maple whipped cream for a fun, modern twist on a classic Thanksgiving favorite.
Not a pie person? Try these Stokes Purple®sweet potato dark chocolate coconut cups, which are a great way to exercise portion control and restraint (even though you may not want to!). Plus, they pack a nutritional punch with Vitamin C, fiber and antioxidants, which is something we all could use right about now. Not convinced? Read all about the nutritional punch these purple sweet potatoes pack here.
The Great Friendsgiving Drop-Off
Still want a big meal without all the leftovers and hard work? A door drop-off is just what you need. Divide up the menu and have all your friends cook one (or several) of their favorite dishes, divide up the portions, and drop them off at each other’s door—the perfect way to get your fill of sweet, savory, and of course easy!
Looking for inspiration? Try these Hasselback Stokes purple® sweet potato with ginger turmeric glaze, easy to make and transport! Pro tip: Make a double batch of the glaze and save the leftover for spreading on toast or adding zippy flavor to roasted vegetables. If you’re looking for something a little more comforting, try making a batch of these Stokes Purple® sweet potato biscuits with maple butter glaze, a deliciously cozy and easily transportable dish to drop off to friends and family. They’re perfect to pair with your Thanksgiving spread or enjoy in the morning before the big feast begins.
Would it even be 2020 if we didn’t mention the year’s biggest vegetarian food trend … the cauliflower? This multicolored cruciferous veggie is not only delicious, but also extremely versatile and easy to cook, especially our Whole roasted colored cauliflower with salsa verde or the incredibly breathtaking (tasting?) Whole roasted purple cauliflower with a romesco sauce…*chefs kiss*
Pro tip: If you decide to make the turkey, make sure you take into account food allergies and restrictions.
Charcuterie Board Banksy
Kick your virtual happy hour up a notch and add an element of creativity with a fun charcuterie board contest. A charcuterie board is typically filled with cured meats, cheeses, veggies, dried fruit, nuts, and crackers, but since we’ve done away with the rules, add whatever you want!
Start by defining a theme—rainbows, desserts or good old Thanksgiving foods are a few easy options- appoint a judge (preferably one who can’t be bought with yummy treats) and then get ready to get competitive! If you’ve got your eye on the prize, then amp up the drama with fresh dragon fruit, kiwi berries, finger limes, kumquats, rambutan and watermelon radishes to not only set your board apart, but also add bright and festive pops of color.
So Close, But Just Far Enough
If nothing can replace the feeling of actually being together, host a small and socially distanced gathering in your backyard with a potluck style spread. Set up an outdoor projector, watch some movies and have a small fire going, and let your guests graze on hummus and crudités, assorted skewers, Stokes Purple® sweet potato crostini with goat cheese, slices of our Winter Citrus Tart that hits all the right notes of sweet and tart, and cozy up with a mug of Golden Milk Turmeric Chai, or a nourishing Ginger and Turmeric Sipping Broth that feels like a hug in a mug.
Sure, this might not feel like your typical Friendsgiving dinner, sharing drinks and dishes—and the occasional drama—but it’s still worth celebrating. The celebrations may require putting in a little more effort than years past, but don’t let that stop you from reaching out—whether that’s 6 feet or 600 miles apart.
Wishing you all a safe, yummy, and inspiring Holiday season!
Los Alamitos, CA (September 2020) – Stokes Purple® sweet potatoes are back in season and shoppers are ready for them now more than ever. So get ready for holiday demand with shippers only available from Frieda’s.
Research shows that rich-hued purple vegetables are hot sellers. In fact, retailers carrying Frieda’s exclusive Stokes Purple® sweet potatoes are seeing as much as 20% increases in weekly dollar same-store sales on this item vs. prior years’ sales, according to Nielson data1. These purple sweet potatoes are flying off the shelves!
Why you might ask? It’s the nation’s focus on functional foods, which is peaking now. According to the Mayo Clinic, functional foods are nutrient-dense items that promote optimal health while reducing the risk of disease. Examples include items like oatmeal, nuts, berries, and purple sweet potatoes. The Hartman Group research firm is predicting that functional foods will hit a high this year as COVID-concerned, health-oriented shoppers look to empower themselves and power up their diets with antioxidants.
Frieda’s suggests creating superfood displays that combine items like Stokes Purple® sweet potatoes, fresh turmeric, ginger root, and citrus. Tout the nutrition benefits of these fruits & vegetables and turn your produce department into a fresh, functional foods destination.
“Stokes are in high demand this year as we anticipate that holiday cooking will have a functional spin,” says Alex Berkley, Frieda’s director of sales. “Stokes Purple® sweet potatoes are ideal to promote for Thanksgiving and Christmas, and our display shipper is a great way to showcase them and add incremental shelf space. We recommend using signage to suggest that shoppers create healthy holiday favorites like Stokes Purple® sweet potato pie.”
Organic and conventional Stokes Purple® sweet potatoes are available now through May in 15-lb. and 40-lb. cartons. Every potato is labeled to reduce front-end checker error. An organic 12/3-lb. bag option is also available.
Call your Frieda’s account manager today for help in planning your ads now and pre-booking supply.
Source: 1 Nielsen Data xAOC, regional retailer in the NE. 52 weeks ending 7/11/20
About Frieda’s Inc.
Frieda’s Specialty Produce has been inspiring new food experiences for friends, families, and food lovers everywhere since 1962. From kiwifruit and dragon fruit to Stokes Purple® sweet potatoes and habanero peppers, Frieda’s has introduced more than 200 unique fruits and vegetables to the U.S. marketplace. Founded by produce industry trailblazer Dr. Frieda Rapoport Caplan, subject of the 2015 documentary “Fear No Fruit,” the family company is owned and operated by Frieda’s daughters, Karen Caplan and Jackie Caplan Wiggins, in Orange County, California. Find Frieda’s on Facebook, @FriedasProduce, and Friedas.com. Inspire. Taste. Love.
Demystifying different types of purple sweet potatoes, one tuber at a time!
Updated March 30, 2020
There is no doubt that purple sweet potatoes have gained popularity—just open the pages of Eating Well, Martha Stewart Living,The Washington Post and O, The Oprah Magazine. Even journalist Dan Buettner, author of Blue Zones, credits these purple beauties with being part of the diet and lifestyle that has propelled the longevity of the centenarian Okinawa population. But not all varieties of purple sweet potatoes are created equal.
The four main types of purple-fleshed sweet potatoes consumed in the U.S. are Stokes Purple® sweet potatoes, Okinawan sweet potatoes, Murasaki sweet potatoes and Charleston sweet potatoes. Ube (pronounced OO-beh) is available in concentrate form only, not as a fresh potato. Shoppers and foodies alike often confuse these varieties based on skin color, flesh color, different names and even incorrect internet images.
Take a look at what makes each variety different.
Stokes Purple® Sweet Potatoes
Born in the U.S.A., Stokes Purple® sweet potatoes originated in Stokes County, North Carolina. They’re now grown commercially in the perfectly sandy soil of central California. Available year-round, these sweet potatoes have purple-tinted skin with a deep purple flesh that intensifies when cooked.
Exclusive to Frieda’s, these unique Stokes Purple® sweet potatoes have a somewhat moist, moderately starchy texture and are mildly sweet with slight floral notes. They are a good source of vitamin C and contain a high level of anthocyanins—the antioxidant compound also found in blueberries that gives this potato its purple hue.
Stokes Purple® sweet potatoes are available at grocery stores nationwide and on our website at www.friedas.com/shop.
Okinawan Sweet Potatoes
Believed to have come from the Aztecs of South America with the Spaniards to the Philippines and China in the 1490s, the plant of these sweet potatoes did not reach Japan until the 1600s. The initial planting was in Okinawa—the southern island of Japan—before they were cultivated throughout Japan, hence the name. Eventually these purple tubers ended up in Hawaii and became a part of the native menu—they are also known as Hawaiian sweet potatoes.
With a creamy, beige skin on the outside and bluish-purple flesh on the inside, these sweet potatoes are grown in Hawaii for the U.S. market. Okinawan sweet potatoes have a mildly sweet flavor with notes of honey and a dry, very starchy texture. According to The Blue Zones by Dan Buettner, consumption of these potatoes is correlated to living a longer life.
Murasaki Sweet Potatoes
Murasaki sweet potatoes (also known as Japanese sweet potatoes) first originated in Louisiana, developed by the Louisiana State University’s Sweet Potato Research Station in the early 2000s. Today they are primarily grown in California.
This sweet potato variety has reddish-purple skin with a flesh that is actually white. Their name comes from the Japanese word for purple because of the color of their skin. If you’re wondering what this looks like—check your phone! The sweet potato emoji is actually a Murasaki! Murasaki sweet potatoes have a sweet taste with notes of brown sugar and vanilla, and a very starchy, moist texture, making them good sweet potatoes for baked goods. They are a good substitute for the fresh ube variety given their level of sweetness, although they lack the beautiful purple color that ube is known for.
Charleston Sweet Potatoes
The Charleston sweet potato is not as widely available in grocery stores as some other varieties. Its purple flesh is slightly sweet with earthy notes but it is very dry and chalky in texture so it is commonly used in seasoned savory dishes as well as in Asian cuisine.
Ube (Purple Yam)
Ube is commonly used in desserts all over the world—in ice creams, tarts and even donuts! Also known as a purple yam, ube is a staple of the Filipino kitchen and is well-loved all over Asia as a dessert ingredient for its sweet and nutty flavor.
With all the attention on ube comes the confusion about this elusive yam. (Yes, a true yam!)
First of all, we have never seen ube available fresh in the States. Many people would argue that they indeed have bought some ube, but photographic proof usually shows they have purchased either Stokes Purple® or Okinawan sweet potatoes (or sometimes even taro root, as it can be slightly pinkish on the inside).
This, folks, is fresh ube.
You can blame the misconceptions on the plethora of information and imagery on the internet. If you search for an image of ube yourself, you’ll understand the conundrum. Only when you search for ube’s botanical name Dioscorea alata will you find ube’s true form: a tuber with brown, bark-like skin and flesh that ranges from white with purple specks to lilac.
Now, the ube that is used widely comes as a jam (Ube Halaya) or in a powder, extract, or frozen form. It turns out that preparing these true yams is labor intensive and that is why they’re commonly available in processed forms. Ube pops up in some unexpected places, including in McDonald’s ice cream in Asia and Yogurtland here in the U.S.
Now, go forth and explore all the majesty of purple sweet potatoes and let us know which ones you like best!
To check out more of our Ultimate Guides, click here, here and here.
